Verified authentic ticket resale with secure delivery since 2001. Prices may be higher or lower than face price.

Buyer Beware!

Ticket "scalping" is an ancient practice and some consider Internet ticket broker sites to represent the newest generation of scalpers. Reputable online ticket brokers disagree, noting a key difference: unlike scalpers, they do not negotiate their prices. An industry association, the National Association of Ticket Brokers (NATB), has set standards for the resale of tickets and enforces a Code of Ethics among its member brokers.

If you are considering buying tickets on the secondary market, the Better Business Bureau offers the following tips to ensure a successful transaction.

BBB and NATB present the following tips for consumers:

  • Understand the terms of the transaction. For example, ask for section and row, and check the seating chart.
  • Do your research and know the market price.
  • Make sure your ticket reseller is a member of the National Association of Ticket Brokers - you can check if your reseller is an NATB member at
  • Do not buy on the street corner or outside an event.
  • Do not buy on an unsecured website.
  • Do not pay with cash.
  • Do not take the "too-good-to-be-true" deal.
  • Report counterfeit or dishonest sellers.

Many of the same concerns that apply to other online transactions apply to ticket sales as well. Watch out, for instance, if the seller will communicate only through email and will not provide a physical address and phone number. Don’t purchase from a seller outside of the country. As always: If the deal seems too good to be true, it probably is. Scammers frequently lure customers with unrealistically low prices.

If you find out that you have purchased a counterfeit ticket, report it to the NATB and file a complaint with the BBB ( to help warn other potential customers.

Found tickets on Ticketmaster, StubHub, VividSeats, Viagogo? Buyer Beware!!!

  1. Ticketmaster - Angry fans say first the concerts were canceled, then the refunds.
  2. StubHub new refund policy leaves customers hanging out to dry.
  3. StubHub no longer refunding customers on canceled events.
  4. StubHub can no longer claim they sell guaranteed authentic tickets
  5. Repeat complaints get VividSeats' BBB rating revoked.
  6. Fan gets caught in a mess when buying Super Bowl Miami tickets
  7. Hundreds of fans who ordered tickets to the 2019 Championship League Finals in Madrid are devastated as StubHub cancels their orders hours before game time.
  8. Considering Viagogo?
  9. Considering StubHub?
  10. Considering VividSeats?
  11. Shady Ticket Reseller Ticketnetwork forced to pay $1.5 million for dupping customers
  12. Ticketmaster is colluding with Scalpers to drive up prices
  13. Chinese Tourists get scammed at World Cup FIFA
  14. VividSeats sued for "Bait n Switch" Tactics
  15. Viagogo wins dodgy practices that ticket off consumers award
  16. Ticket Discounter Closes
  17. Stubhub breaks a fans dreams, revokes confirmed order.
  18. Buying spec seats for a big show is not always the best idea. ( Viagogo )
  19. Booking Hotel Rooms for Super Bowl?
  20. TicketNetwork, SeatGeek just Shrugged when its brokers reneged
  21. Super Bowl fans stranded over broken orders
  22. Which brokers are not filling their Super Bowl Orders
  23. Counterfeit Tickets - Story from ABC News
  24. Counterfeit Tickets - A growing problem
  25. DerbyDeals? Think Again
  26. Buyer Beware - Kentucky Derby Scam Site
  27. StubHub Consumer Complaints - Buyer Beware
  28. Several hundred fans not allowed into NFL Game
  29. StubHub BCS National Football Woes
  30. StubHub Garth Brooks Fraud Tickets
  31. Fighting fraud - tickets sold via StubHu

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