eSeats - Resale tickets may be above face price

Buy With Confidence

Ticket "scalping" is an ancient practice and some consider Internet ticket broker sites to represent the newest generation of scalpers. Reputable online ticket brokers disagree, noting a key difference: unlike scalpers, they do not negotiate their prices. An industry association, the National Association of Ticket Brokers (NATB), has set standards for the resale of tickets and enforces a Code of Ethics among its member brokers.

If you are considering buying tickets on the secondary market, the Better Business Bureau offers the following tips to ensure a successful transaction.

BBB and NATB present the following tips for consumers:

Many of the same concerns that apply to other online transactions apply to ticket sales as well. Watch out, for instance, if the seller will communicate only through email and will not provide a physical address and phone number. Don’t purchase from a seller outside of the country. As always: If the deal seems too good to be true, it probably is. Scammers frequently lure customers with unrealistically low prices.

If you find out that you have purchased a counterfeit ticket, report it to the NATB and file a complaint with the BBB ( to help warn other potential customers.

Found tickets on Ticketmaster, StubHub, VividSeats, Viagogo? Buyer Beware!!!

  1. Group of "Swifties" moms left stranded by StubHub when tickets get canceled
  2. Family who buys tickets on StubHub discovers tickets not real, right before the concert starts.
  3. CoSport refuses to refund fees to customers
  4. Partial refunds and only face value ... what fans can expect from CoSport
  5. Getting an Olympic ticket refund from CoSport shouldn't be like running a marathon!
  6. StubHub leaves customers feeling screwed!
  7. Ticketmaster - Angry fans say first the concerts were canceled, then the refunds.
  8. StubHub new refund policy leaves customers hanging out to dry.
  9. StubHub no longer refunding customers on canceled events.
  10. StubHub can no longer claim they sell guaranteed authentic tickets
  11. Repeat complaints get VividSeats' BBB rating revoked.
  12. Fan gets caught in a mess when buying Super Bowl Miami tickets
  13. Hundreds of fans who ordered tickets to the 2019 Championship League Finals in Madrid are devastated as StubHub cancels their orders hours before game time.
  14. Considering Viagogo?
  15. Considering StubHub?
  16. Considering VividSeats?
  17. Shady Ticket Reseller Ticketnetwork forced to pay $1.5 million for dupping customers
  18. Ticketmaster is colluding with Scalpers to drive up prices
  19. Chinese Tourists get scammed at World Cup FIFA
  20. VividSeats sued for "Bait n Switch" Tactics
  21. Viagogo wins dodgy practices that ticket off consumers award
  22. Ticket Discounter Closes
  23. Stubhub breaks a fans dreams, revokes confirmed order.
  24. Buying spec seats for a big show is not always the best idea. ( Viagogo )
  25. Booking Hotel Rooms for Super Bowl?
  26. TicketNetwork, SeatGeek just Shrugged when its brokers reneged
  27. Super Bowl fans stranded over broken orders
  28. Which brokers are not filling their Super Bowl Orders
  29. Counterfeit Tickets - Story from ABC News
  30. Counterfeit Tickets - A growing problem
  31. DerbyDeals? Think Again
  32. Buyer Beware - Kentucky Derby Scam Site
  33. StubHub Consumer Complaints - Buyer Beware
  34. Several hundred fans not allowed into NFL Game
  35. StubHub BCS National Football Woes
  36. StubHub Garth Brooks Fraud Tickets
  37. Fighting fraud - tickets sold via StubH
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